Learn how to use Lighthouse

Welcome to Lighthouse Training!

In this course you will learn everything there is to know about the Membership Management system, Lighthouse.

We will take you through everything Lighthouse can do and how it makes managing the membership of your local party easier.

You don’t have to do all the courses in one go, you can take your time and work through them at your own pace.

At the end of each section, there is a short task to help you get familiar with the system.

Modules 1 -15

What is Lighthouse?

Learn about what Lighthouse is and how it works with other systems we use

1 minute

View

Getting started with Lighthouse

Learn how to log in and set up your two-factor authentification

10 minutes

View

Data protection

Get to know what steps you need to take to stay GDPR compliant when using Lighthouse

5 minutes

View

Understanding your dashboard

Learn what you can see on your dashboard and how to customise it

12 minutes

View

Understanding your organisation

Learn how to keep your organisation details up to date

4 minutes

View

Managing your contacts

Learn how to view and edit your contacts

9 minutes

View

Understanding your contacts

Learn about payment statuses and membership types

7 minutes

View

Updating membership data

Learn how to change contact preferences and when to mark members as refused to renew

11 minutes

View

Managing branches

Learn how to create branches and add contacts to them

7 minutes

View

Managing roles

Learn how to add and edit different party roles

8 minutes

View

Managing finances

Learn how to record donations and submit your PPERA returns

15 minutes

View

Managing users

Learn how to add and remove users and control user accesses

7 minutes

View

Managing reports

Learn how to create reports and update them

8 minutes

View

Reporting a problem

Learn how to report a problem and keep track of its progress

6 minutes

View

Managing candidates & selections

Learn how to use Lighthouse to manage selection processes on Lighthouse

15 minutes

View

Get Lighthouse accredited - Take the test

Useful links & information

Log in to Lighthouse

Follow this link to the Lighthouse log-in page

Log in

View

User manual

Find the Lighthouse user guide here

Read here

View

Guides

Find the Lighthouse guide documents here

Read here

View

Geek sheets

Find out more about the data fields in Lighthouse and what they mean

Read here

View

Process guides

Find the process guides to aid you with some of the common processes on Lighthouse

Read here

View

FAQs

Find frequently asked questions and their answers about Lighthouse here

Find here

View

Lighthouse Training Videos

Watch the recorded training sessions on Lighthouse here

Watch here

View

Training slides

Find the training slides on using Lighthouse here

Read here

View

Modules 1 -15

What is Lighthouse?

Learn about what Lighthouse is and how it works with other systems we use

Getting started with Lighthouse

Learn how to log in and set up your two-factor authentification

Data protection

Get to know what steps you need to take to stay GDPR compliant when using Lighthouse

Understanding your dashboard

Learn what you can see on your dashboard and how to customise it

Understanding your organisation

Learn how to keep your organisation details up to date

Managing your contacts

Learn how to view and edit your contacts

Understanding your contacts

Learn about payment statuses and membership types

Updating membership data

Learn how to change contact preferences and when to mark members as refused to renew

Managing branches

Learn how to create branches and add contacts to them

Managing roles

Learn how to add and edit different party roles

Managing finances

Learn how to record donations and submit your PPERA returns

Managing users

Learn how to add and remove users and control user accesses

Managing reports

Learn how to create reports and update them

Reporting a problem

Learn how to report a problem and keep track of its progress

Managing candidates & selections

Learn how to use Lighthouse to manage selection processes on Lighthouse

Get Lighthouse accredited - Take the test

Useful links & information

Log in to Lighthouse

Follow this link to the Lighthouse log-in page

User manual

Find the Lighthouse user guide here

Guides

Find the Lighthouse guide documents here

Geek sheets

Find out more about the data fields in Lighthouse and what they mean

Process guides

Find the process guides to aid you with some of the common processes on Lighthouse

FAQs

Find frequently asked questions and their answers about Lighthouse here

Lighthouse Training Videos

Watch the recorded training sessions on Lighthouse here

Training slides

Find the training slides on using Lighthouse here

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