Help and Advice
This page has been designed to answer many of the most common questions you might like to ask. If there is something else that you think should be added to it, please let me know by emailing Jane.Dodds@Senedd.Cymru
Details of other organisations that can help at are the bottom of this page.
To access useful resources for business, or advice and support for dealing with the cost of living crisis, take a look at Jane's dedicated resources page.
Can I help even if I am not your MS?
No, I’m afraid not. There are strict Senedd rules that MSs can only offer assistance to people who live in, and businesses that are located in, the constituency or region they represent. The link above will provide details for your own MS and you should make contact with them.
How long will I take to reply to you?
I receive hundreds of requests for help, assistance and information, and I try, along with my caseworkers, to ensure that all work is dealt with as quickly as possible. All requests for help are looked at on receipt and urgent cases are prioritised as quickly as possible. I’m sorry that this sometimes means that you have to wait for a reply.
I aim to reply to all requests for assistance within 10 working days. Sometimes, with very complex cases or at times of peak demand, it may take a little longer.
For enquiries on policy matters, I also aim to respond within 10 working days but at busy times we prioritise personal cases and the response time for policy enquiries and write in campaigns may take longer.
If you have not had a response to an enquiry, please call my office or email me.
What is the best way to invite me to an event?
The very best way to invite me to an event is to email me at jane.dodds@senedd.cymru
When sending an invite, please be as clear as possible about what the event is, where it will be, date and time it will run to and from. If you want me to do anything at the event – e.g. make a speech – please say.
I receive over a hundred invitations a month, and sadly I am not able to make them all. I will prioritise those within my region and those involving ordinary constituents or on the major issues within the region.
My role as Leader of the Welsh Liberal Democrats.
I am the Leader of the Welsh Liberal Democrats. You are welcome to contact me about in my position as Leader, but I do not have secretarial support to reply to the many good ideas that I am sent so I’m afraid that I may not be able to reply individually and within as fast of a time I can for casework. If you are emailing me in my capacity as Leader it is best to contact me at: leader@welshlibdems.org.uk
You can also contact Party Staff at: https://www.libdems.wales/about/our-staff-team