Water bill compensation: Water companies have been riding roughshod over their customers for years

EMBARGO: 00.01 Monday 12th August

Responding to the government’s proposals to increase water bill compensation for poor customer service, Liberal DemocratEnvironment spokesperson Tim Farron MP said:

“Water companies have been riding roughshod over their customers for years with the last Conservative government turning a blind eye.

“They are forcing people to pay through the nose as they dump filthy sewage into our rivers and seas and fail to meet customers basic needs.

“We will scrutinise these proposals closely and welcome any attempts to crackdown on these greedy firms but make no mistake, our water industry needs top to bottom reform.

“That must start with abolishing Ofwat and replacing it with a new regulator with real teeth to clampdown on these polluting firms, end the sewage scandal and get bill payers the fair deal they deserve.”

ENDS